PRIVACY POLICY

Effective Date: March 01, 2026

Pettifers Loft ("we," "our," or "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website and book a stay with us.

  1. INFORMATION WE COLLECT

We may collect and process the following data about you:

  • Contact Information: Name, email address, and phone number provided via our contact or booking forms.

  • Booking Details: Dates of stay, number of guests, and any special requirements you share with us.

  • Technical Data: IP address, browser type, and usage data collected through cookies and similar technologies when you navigate our site.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process and confirm your bookings.

  • Communicate with you regarding your stay (e.g., check-in instructions).

  • Improve our website experience and customer service.

  • Comply with legal and regulatory obligations.

3. DATA STORAGE AND SECURITY

We take the security of your data seriously.

  • Booking Platforms: If you book through a third-party platform (such as Airbnb or a direct booking engine), your data is also subject to their respective privacy policies.

  • Retention: We only keep your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

4. COOKIES

Our website uses cookies to distinguish you from other users and to provide a better browsing experience. You can manage your cookie preferences through your browser settings at any time.

5. THIRD PARTY LINKS

Our site may contain links to third-party websites (such as local venues in our Stamford Guide). We do not control these websites and are not responsible for their privacy statements.

6. YOUR RIGHTS

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Request access to your personal data.

  • Request correction or erasure of your personal data.

  • Object to the processing of your data.

  • Request the transfer of your data to another party.

7. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: stay@pettifersloft.co.uk

Address: St Mary’s Passage, Stamford, UK